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What to Expect from an Online Reputation Management Company

Posted on August 20, 2012. Filed under: Uncategorized | Tags: |

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There are things you should expect fron a Online Reputation Management Company, find out what they are

In today’s business world, online reputation means almost everything.

As a matter of fact, online reputation is so important that many businesses are now opting to hire firms that manage their online reputations.

If you have decided to take that all-important step, then you may be wondering what, exactly, the company you are paying the big pounds to will be doing.

Here is a guide to what to expect out of your online reputation management company:

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Best Way to Respond to a Negative Online Review

Posted on August 20, 2012. Filed under: Uncategorized | Tags: , |

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How best to respond to a negative Online Review

No matter how you choose to run your business, it is inevitable that at some point or another, you will face the tough situation of getting a negative online review.

While it may be tempting to fire back in self-defense, or to wallow in self-pity, those reactions will only compound the criticism you are trying to escape.

Instead, it is best that you learn how to handle negative reviews, so that you can make the best of them, for the good of your business.

Here is a guide to the best way to respond to a negative online review:

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Online Reputation Management for Small Businesses

Posted on August 20, 2012. Filed under: Uncategorized | Tags: , |

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If you’re a business then you need Online Reputation Management, even more so if you’re a small business

As a small business, you are responsible for marketing your business – and that means identifying your most viable marketing channels.

Whatever size of business you have, there is no denying the fact that you should have some kind of presence on the internet, as it’s arguably the most powerful marketing machine there is.

A large part of establishing a serious online presence is managing your your reputation online. What is online reputation management for small businesses all about?

Here are some things you should know…

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How to Overcome a Bad YELP Review

Posted on August 20, 2012. Filed under: Uncategorized | Tags: , , |

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Need to deal with a bad YELP Review? Learn how to do it quickly

Yelp is a very powerful review site, where your customers may go to publish their personal experiences of dealing with your business.

Of course, it is only natural to hope that these testimonials are good.

However, you will eventually run into a bad review, and it is in your best interest to learn how to handle such reviews. Believe it or not, you can actually turn negative reviews into positive affirmations of your business credibility.

Want to know how?

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3 Ways to Protect Your Online Reputation

Posted on August 20, 2012. Filed under: Uncategorized | Tags: |

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Some interesting ways Online Reviews can help your businesses SEO, and launch your website to the top of the search engines

When it comes to business marketing, one of the most important things to consider is your online reputation.

If you’ve read the previous articles you know that 90 percent of all consumers search the Internet to look for products and services; therefore, what those consumers find online about your business will determine whether or not they choose you over the competitors.

There are so many forums in which both happy and disgruntled customers can air their emotions about your business – including social networking sites, review sites, and blogs, among others – and it is your responsibility to manage what is being said about your business.

How do you do that?

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3 Ways Online Reviews Help Your Business SEO

Posted on August 20, 2012. Filed under: Uncategorized |

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Some interesting ways Online Reviews can help your businesses SEO, and launch your website to the top of the search engines

These days, when someone is interested in a business, it is easy for that person to find a LOAD of information on that business just by searching the Internet.

Not only is it possible to browse your business website to get a good idea of what you offer, but potential customers can also use reviews of your business to make the important decision of whether or not they want to work with you.

This has very obvious implications when it comes to earning new customers… but did you know that online reviews can also go a long way in lending to your business website’s creditability, by strengthening its search engine optimisation (SEO)?

How so?

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3 Helpful Tips to Make Sure Your Online Reputation is Protected

Posted on August 20, 2012. Filed under: Uncategorized | Tags: , |

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Helpful tips to ensurere your Online Reputation is Protected and you can build your business as a result

Your business’ online reputation can literally make or break your business success.

Why’s that?

Because, statistically speaking, around 90 percent of all consumers use the Internet to research businesses when they are looking for a product or service.

Your online reputation will determine whether those consumers choose or one of your competitors.

You can also be sure that if you do not manage your online reputation, it will be managed by other people, who will inevitably post reviews, comment on your business in forums and social media sites, publish blog write-ups concerning your business, and more.

For this reason, you need to do everything you can to ensure that what people see when they find your business online is as positive as possible. How do you do that?

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Ramping Up Your Marketing Efforts

Posted on December 10, 2008. Filed under: Uncategorized |

In the good times, I talked with business owners who were happy with what they were getting.
Prospects were calling and being turned into customers, with very little effort… existing customers were buying more, more often… times were good.

They threw off the idea of marketing, they didn’t see a need for it. They were in the summer of their business lives and all they could see was the sunshine.

But as the great Jim Rohn says… “Life and business is like the seasons”.

As sure as the sun sets at night and rises in the morning… there has to be a winter. And for many that winter has arrived.

They didn’t want to hear about using sustainable marketing strategies and tactics that would keep them ahead of the game, in winter. They only saw the summer.

Now… some of those companies I have been keeping in contact with have let some people go. Worst still… have closed altogether. The layoffs and closures have been so rapid. But you know I wasn’t surprised.

I’m not saying I have all the answers because I don’t. I’ve been running my own business for a long time, and been in marketing for even longer. I knew there was a winter coming, so I was preparing in the summer. Others didn’t and now they’re paying the price.

Of course, some of those businesses that are suffering encountered situations outside their control and there was very little they could do about it. But there was definately some that had the chance to save themselves, but just couldn’t see what was coming. The warnings were there.

So to survive over the next 12 months what do you need to do? Ramp up your marketing activity. Period!

I’m sure people are working hard now and don’t think they can squeeze in anymore time to work on their business. But I say they can.

• If it means, getting up an hour earlier and working an hour later. Then do it.

• If it means, turning off the TV and resigning your favourite radio or tv show. Then do it.

• If it means working till midnight or the wee hours of the morning. Then do it.

• If it means using your weekends, when normally you would be sitting back and chilling. Then do it.

• If it means doing whatever it takes, to ensure your business survives. Then do it.

The extra time you create to work on your business will have to be time well spent. Testing new ideas and approaches to see what works and what doesn’t is going to be very productive.

Using low or no-cost ideas will be the order of the day. Spending a vast amount of money marketing a business is not needed. Some of the really great marketing approaches cost very little, if anything at all.

Nows the time to seek out those ideas and put them to work for your business… and keep on using them, once they’ve been proven to work.

I was too young to remember, my first recession… I was busy playing cricket, football and riding my bike. I was a child and did what children do.

The second one I do remember… because my house was on the line, bills were piling up and money was tight. Very tight.

I had just purchased my first home and then a few months later, house prices dropped like a stone and I was in negative equity to the tune of £16,000.

The recession of the nineties, I worked harder than I had ever worked before and I survived. I got back that £16,000 and moved to a bigger house.

This recession… I’m working harder now, than I did 12 months ago. I’m getting up earlier (2 or 3 days in the week) but I’m always working longer in the evenings. I’ve relegated my favourite programmes (there weren’t that many anyway) and I’m putting my efforts into finding, using, testing and profiting from low-cost and no-cost marketing strategies. And it’s working!

My brother-in-law called me last week and gave me a brilliant quote, which I loved. It read,(words to this effect) “Does a recession cause businessmen to become more fearfull or… do fearfull businessmen cause recession.” – The Law of Unintended Consequences.

I’ve always been of the mind that if you keep your activity high and that activity is the right activity, you’ll reap the rewards. Just by doing something, you’ll get back something in return.

So what if, from today you found 10 marketing ideas that could work and each one gave you 5% – 10% more than what you’re getting right now, what would that mean to you and your business? Would that enable you to feel a little less fearfull?

I’m not sure about you… but the activity I’ve been putting in, working on little proven ways to generate prospects, winning clients and building my war chest, has been making a difference and I’ll continue doing them… and adding more.

We all need to ramp up our marketing efforts, if we’re to survive and thrive.

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There Are Some Great Sales Pages On The Web… But Don’t Be Fooled

Posted on October 16, 2008. Filed under: Uncategorized |

I’m on a number of lists from online and offline Marketers. Some information I get is very good and helps me with my own business and others bits of information not so.

But I see a worrying trend developing, where the information I get… is trying to sell me something, more and more often.

That’s fine, we all have to earn money and that is the idea of having a business is all about. But…

Building a relationship with your base of prospects or even existing customers seems to be going out the window. Which is DEAD WRONG!

It’s easy to be drawn in by a very well written online sales letter. What prompted me to post this message was a sales letter I read about a product. On the face of it… it sounded like a must have piece of kit. It was obvious that a skilled copywriter penned it. Or in this case keyed it.

In my mind it was a little miss leading. Why?

Well, some of the ideas being shared are slowing down in their effectiveness. Yes they still work, but not to the extent, they once did. But it made no mention of that. It was like they were just after my money. You have to work harder and harder these days, to seperate a customer from their money, and the one shot deal won’t cut it.

I would have hoped that they were in the business of building relationships and thus down the line, building a more profitable business.

The one-shot, grab it while you approach to building a business has long gone, but these guys, just don’t get that.

So don’t be fooled by what you read, before making a decision, do your research and find out whether what is being shared is actually true. I passed the information I read to a very good friend of mine and online marketing giant.

He told me some interesting things… and I would suggest that you find someone you respect and trust to run things by. That conversation with my friend, got me to stop and think, before taking a financial decision, I may have regretted later.

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What A Financial Roller Coaster Fortnight We’ve Had… and Why Personal Branding Will Be Key!

Posted on September 26, 2008. Filed under: Uncategorized | Tags: , , , , , , |

I was 42 last Friday and on my birthday I delivered a talk in Birmingham, England. Afterwards my wife and I went out for a meal to celebrate my 42 years.

Over dinner we both commented on how surprised we were by how the financial news had bounced off my small audience of 15. It was great… they weren’t going to let the events of the past week get to them. Bravo!!

It’s true, it you listen to something often enough, you will start to believe it. Yes, it’s the worst financial crisis I can remember, much worst than the recession of the early 90’s. But most pulled through that. In my mind having that same attitude “let’s work through this” approach will be more important now than it was just over a decade ago.

I’ve been working harder these past 4 weeks to keep the momentum going, and think it’ll be the same for many other business owners around the UK. In fact around the world.

Personal Branding is going to be SO important over the next 12 to 18 months. Those businesses who can be clearly identified by their brand in 18 months time will reap a harvest so plentiful… that they’ll think Christmas has come every single day!

It’s going to be that rewarding.

Yes it will take time to achieve, no you won’t become an over night success. And yes… it will enable you to attract more, WIN more and profit more.

For instance… where we dined, was great. It was just as I remembered the last time I was there three years ago. But this time it was MUCH busier. My wife enjoyed the experience. Especially the mix of indian and R ‘n’ B playing in the background. It was a really jazzy place to be that night and I would suspect, if I was there most nights, it would be that busy most of the time. We loved it!

The owner understood, brand. He knows how important brand is and will be for his business. And it was paying off for him. There was a queue to get a table, there was a buzz in the Restaurant.

People are still spending and they’ll continue to spend if they can see the value. Of course many will be holding off the amount they will spend. But what business there is, we’ll have to work a little hard, stay up a little longer and explore a few more ways to win business. One of those should be building your brand.

There’s lots of stuff out there on branding. One is by Peter Montoya – The Brand Called You. It’s really good. It does take a while to get to the meat, but I udnerstand why he takes his time to get to the particular things you and I can do to build our personal brand. He wanted to make sure we get it!

But… I really enjoyed it and… it makes sense.

As I heard the great Jim Rohn say 9 or 10 years ago now when I saw him in Dallas. “Make sure what you finally do is a product of your own conclusion”.

So seek out more stuff on branding and once you’re clear on what needs to happen go ahead and do it. No one person has all the answers, so seek many others who can help you with your personal brand.

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