Best Way to Respond to a Negative Online Review
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How best to respond to a negative Online Review
No matter how you choose to run your business, it is inevitable that at some point or another, you will face the tough situation of getting a negative online review.
While it may be tempting to fire back in self-defense, or to wallow in self-pity, those reactions will only compound the criticism you are trying to escape.
Instead, it is best that you learn how to handle negative reviews, so that you can make the best of them, for the good of your business.
Here is a guide to the best way to respond to a negative online review:
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Read Full Post | Make a Comment ( None so far )Online Reputation Management for Small Businesses
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As a small business, you are responsible for marketing your business – and that means identifying your most viable marketing channels.
Whatever size of business you have, there is no denying the fact that you should have some kind of presence on the internet, as it’s arguably the most powerful marketing machine there is.
A large part of establishing a serious online presence is managing your your reputation online. What is online reputation management for small businesses all about?
Here are some things you should know…
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Read Full Post | Make a Comment ( None so far )3 Helpful Tips to Make Sure Your Online Reputation is Protected
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Your business’ online reputation can literally make or break your business success.
Why’s that?
Because, statistically speaking, around 90 percent of all consumers use the Internet to research businesses when they are looking for a product or service.
Your online reputation will determine whether those consumers choose or one of your competitors.
You can also be sure that if you do not manage your online reputation, it will be managed by other people, who will inevitably post reviews, comment on your business in forums and social media sites, publish blog write-ups concerning your business, and more.
For this reason, you need to do everything you can to ensure that what people see when they find your business online is as positive as possible. How do you do that?
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From the desk of John Sealey - Local Marketing Expert 